You can't make money on the web if nobody knows about your web site
Even the best web business, with the most carefully crafted
business model, is useless without one critical component - visitors. Every
commercial business on the web faces the challenge of getting people to go to
their web site. Today, many of the web businesses that haven't met that challenge
have gone out of business. Others, starting up in today's post-boom Internet market,
will soon fall by the wayside.
In the midst of the dot-com boom, a lot of companies spent vast
amounts of money on advertising, most of which was ineffective. Many of those companies
ignored one of the most effective web advertising strategies in existence - links.
Yes, links to your site from other websites, especially
complementary ones.
We'll take a look at some of the advertising ideas and gimmicks that
failed, then we'll explore the power of links to bring visitors to a web site.
Doomed Promotional Efforts
Advertising is the art of getting people to do something that you
want them to do...like buying your product or going to your web site so that they can
buy your product. Over the past few years, we've seen some startling bad advertising
efforts from a prodigious number of Internet startups. Here are a few examples of the
types of advertising that fizzled:
Superbowl Ads: Quick, name any Internet company that
ran a Superbowl advertisement besides Monster.com
and HotJobs.com. You probably can't name one,
or if you can, you probably don't remember what they sell. It's probable that the
only Internet companies for which those ads made sense were HotJobs.com and
Monster.com.
Flooz Man: Flooz.com, an online gift service, sent a man wearing a
superhero costume to wander around Washington D.C.'s subway stations advertising
the services of their company. This probably was not an effective way to reach people
in the Washington area, let alone the rest of the world.
The Naked CEO: Beyond.com CEO, Mark Breier, was
interviewed in the nude on CNBC to generate publicity for his ailing dot-com.
Pets.com: This online company spent money hand-over-fist
to take the position as the top supplier of pet-related products online, spending
a fortune on television spots for its ubiquitous sock puppet "mascot."
The only successful companies in the above list were Monster.com and
HotJobs.com. Most of the dot-coms that ran SuperBowl ads went out of business. Even
HotJobs was purchased by a larger company, Yahoo. Flooz.com and Beyond.com held out to the
bitter end, but eventually succumbed. Finally, Pets.com closed its doors suddenly and
unexpectedly when its venture capitalists withdrew any further funding.
All of these failed companies failed for one simple reason. They essentially
spent more money on getting vistors to come to their site than they could ever realize from
the purchases that those visitors would make.
How Much Would You Pay For a Permanent Advertisement?
Most web businesses seem to ignore one of the simplest advertising
mechanisms of all - other sites that link to your site. Think of it this way.
Each link is a permanent advertisement for your site.
Television ads, radio ads and newspaper ads cost money, appear for a
while and then go away. But those links are still there, funneling traffic to your
site. Day after day. Week after week.
After studying the web statistics of some past clients, it appears
that their web sites received an average of about five unique visitors a day as the result
of each link to their site. The more complementary the other site is, of course, the
better. For example, a resume writing service that had links to a career site could
be expected to generate more visitors for the career site than a site about
carpentry.
Let's do the math. One link on a complementary site generates five
visitors per day, 35 visitors a week and about 150 visitors a month. If you have
a 100 links to your site from other complementary sites, then that translates
into 15,000 visitors a month.
This turns into 180,000 visitors per year. That may not be Yahoo
traffic, but it's still a lot of visitors. Your challenge is to give those users
the kind of compelling content, service or prices that will bring them back
again and again.
The Google Factor
Then there's the Google factor, named after the online search site,
Google. Search engines are constantly competing
to provide users with the most relevant search results. So, let's imagine that you're looking
for detailed information about how to build a deck for your house. It would be nice to
do a search and have the best, most authoritative web sites on the subject bubble to
the top of your search results.
Well, Google found a way to do this.
Google search engine specialists noticed that the best web sites on a
particular subject were generally referenced, or linked to, more often by other sites. In
other words, Google could rate the relevancy of a web site by examining how popular it was,
as determined by how may sites linked to it.
So, it's not just enough that links are permanent advertisements for
your web site. But if you can build a "best-of-breed" web site that's referenced by lots
of other sites, search engines may rate your site as more relevant, driving even more
traffic to your site.
How Do You Get Links To Your Site?
So, links are looking pretty good as a way to drive traffic to your
web site. Excellent! But how do you get those links?
Here are a few tactics that can be used to generate links to your
site:
| 1. |
Search Engines: Search engines are the first source of
links that you should target - your site needs to be listed. Register
your site manually with the top ten search engines, particularly the largest ones,
Yahoo and Google.
Use an automated service to submit your site to the rest of the search engines in the
universe. There are many such systems around; most web hosting companies also offer
this as a service. |
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| 2. |
Reverse Searches: Use your competitors to help you find
complementary sites. Use a reverse search to find out which sites are linking
to your competitors. Then contact those sites and see if they'll link to
you.
You can do a reverse search with some of the major search engines, including
Google. For example, with Google,
you can do a reverse search on Amazon.com by typing the following text into the
search box: link:www.amazon.com. A list of sites that link to Amazon.com will be
displayed. The total number of links found is displayed near the top of the
search results. |
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| 3. |
Online Promotional Kit: Make it easy for complementary
sites to link to your site. Include a web page on your site that provides
approved marketing materials for use by other sites. Have standard 468x60,
120x60 and 88x31 banners ready for use by these complementary sites. For
those that just want to provide you with a text link, have a marketing blurb for
your site ready for their use; your marketing blurb will probably be better than
what they would come up with independently. |
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| 4. |
Web Rings: A web ring is a list of sites on a
particular topic, such as knitting. As part of the web ring, you place some
navigational buttons on your site that allow users to navigate to the next
and previous sites in the web ring. This allows users to quickly and easily
view other sites on the same topic.
The downside to web rings is that they look somewhat
amateurish, which is why you don't see them on commercial sites as a general
rule. They also don't differentiate between good sites and
mediocre sites within the list. Your site may be great, but sometimes
web rings seem to group your site with lesser sites that are likely to
get more traffic from you than vice versa.
One solution to using web rings is to create a landing
page on your web site which has the web ring's buttons. This web page
should include a well-organized set of links to all of your site's top
features. This web page would also be the only web page on your site that would
have the web ring's buttons on it, allowing you to participate in the web ring
without experiencing some of the drawbacks. |
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| 5. |
Affiliate Programs: An affiliate program essentially
pays another site to link to your site. You can define an affiliate program in
many different ways. Some pay based on the number of click-throughs, i.e. the
number of people who actually clicked on a banner or link and came to your site.
Others, such as Amazon.com, pay a percentage
of any purchases made by an incoming visitor from an affiliate. A carefully crafted
affiliate program can generate a substantial amount of traffic.
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These are just a few of the ways that you can get other sites to link to
your web site. The techniques described can easily be used in conjunction with each other.
For example, previous companies that I've worked with hired interns to generate traffic. The
interns were taught to do reverse searches on competitors, provided with a couple of
well-written marketing email messages and given the task of soliciting links from complementary
sites.
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